Frequently Asked Questions

We offer everyday household and lifestyle essentials. Check individual listings for the product’s intended use, materials, measurements, and included items.

Only items expressly listed as included are part of your purchase. Styling accessories and background objects may be used for presentation.

Available methods are displayed at checkout. Review the currency, shipping charges, applicable taxes, and final total before paying.

Most in-stock orders are processed within 2–4 business days after payment and verification. Busy periods may extend processing to 5 business days. Business days exclude weekends and public holidays.

Estimated transit to supported U.S. destinations is 10–15 business days after dispatch, in addition to processing time. Other destinations vary. Delivery estimates are not guarantees.

Available shipping methods and charges appear at checkout before payment. Free-shipping promotions, when offered, are subject to their stated conditions.

Tracking is provided when available after dispatch. Carrier updates may take time to appear. An order may arrive in separate parcels.

Contact us immediately. We will try to help before fulfillment, but changes and cancellations cannot be guaranteed after processing or packing begins.

Request a return within 30 calendar days after confirmed delivery. Contact us first for authorization and instructions. Preference returns must meet the conditions in our Return & Refund Policy.

Contact us promptly, preferably within 7 calendar days of delivery, with your order number and relevant photos. We will review the issue and arrange an appropriate solution. This reporting request does not limit statutory rights.

Approved refunds are issued to the original payment method within 5–10 business days after the return is received, inspected, and approved. Your payment provider may require additional posting time.